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PARTNER SPOTLIGHT
Sprinklr is a unified customer experience management (Unified-CXM) platform that integrates customer data across channels and departments.
Sprinklr’s simple mission as an enterprise software company is “to enable every organization on the planet to make their customers happier”. To this aim, they offer several services rolled into one platform, Unified-CXM. Unified-CXM connects customer data across channels and organizational silos.
It seeks out and spotlights the ways customer experiences continue to evolve, and aids with strategy, process, and collaboration, while also delivering the metrics and analytics to measure performance and ROI. These services are segmented into four main products; Service, Insights, Marketing, and Social.
Identify customer experience trends. Deliver supporting and collaboration for customer-centricity & delivering metrics and analytics to measure performance and ROI.
Supercharge customer experience and unlock radical productivity with Sprinklr Digital Twin
Scale generative AI across your front-office with autonomous and intelligent AI versions of your brand, teams and employees. Go beyond conversations; make decisions, design workflows and execute tasks at scale.
Equip your customer-facing teams to deliver real CX impact
Eliminate the chaos of using multiple tools to understand and engage your customers. Give your teams the context and collaboration they need to drive consistent customer experiences — on one unified platform.
An AI-powered product suites on one unified platform.
Customized AI models, augmented by generative AI and enriched by five years of annotation, optimization, and feedback built on the back of customer experience data.
Enterprise-grade happier customer experiences
A proven track record of success with the world’s largest enterprises powered by rapid innovation, extensive customizability and seamless integrations with third-party tools and systems.
Case Studies
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